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Nutrisystem, The Ultimate Rip-Off

by Jamie Trivedi

Nutrisystem was the most disgusting and discouraging experience I have ever had with dieting.

When I went to order my food online I was amazed. Everything looked delicious, every picture looked five-star restaurant worthy.

"Finally!" I had thought "a weight loss system that has food that looks edible". Obviously, at the time, I had no idea how wrong I was.

When my package arrived in the mail I excitedly unpacked and organized every last container. I was ready to start my first day of Nutrisystem, the following day.

My breakfast was a "chocolate chip scone". Or at least it was supposed to be. It was actually a piece of dehydrated bread the size of a small note card dotted with black dots.

Lunch was a wet chicken jerky that I placed on top of a salad, the container said "chicken salad'.

By the time dinner came my stomach was grumbling. Not only had the portions been miniscule I had eaten very little of it since it was barely edible.

Then I opened the package for dinner. Dinner was "italian herb flatbread pizza", basically a piece of cardboard with ketchup on top. This disappointment continued for the rest of the week -- small, packaged portions of inedible slop.

I finally gave up on the 8th morning. Which ended my short, torturous trial with Nutrisystem.

Comments for Nutrisystem, The Ultimate Rip-Off

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Feb 08, 2023
Rating
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SCAM NEW
by: Anonymous

I called to cancel after getting our first order. Was put on hold queue and waited for a call back. No call ever came. I called again today and got right through. Now they are saying too late, things are in process already and will be charged another $384.

Run far away from this company and their horrible food!

Feb 03, 2022
Rating
star
Sooo disappointed NEW
by: Anonymous

Like so many others, we were excited to try Nutrisystem after seeing the online pics. The associate urged us to allow him to pick our first months food. HUUUUGE disappointment. A ridiculous number of bean bolognese. Literally 8 for me! Portions are so small. I DO NOT RECOMMEND!

May 28, 2021
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Ripoff NEW
by: Anonymous

The problem with Nutrisystem is their horrible foods and ridiculously small portions. Even if you would manage to get through the program, it changes nothing. No person could eat like this for life. To compound matters, their moneyback is worthless, especially if you get the three months half off deal. What they basically do is ripoff and run. They don't care if you come back or not. If they can get the nearly $1000 for three months and not give you the ability to cancel after the first month, then that's all that matters to them. I got the diabetic plan which is loaded with carbs and sugars. My glucose spiked substantially on their crap.

Feb 06, 2021
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Good Riddance Nutrisystem NEW
by: Anonymous

Don't forget. The Seprate shakez that cost extra. When we complained about the exorbitrant cost, they said, just return them. We did. Four months later we still have not gotten our money back. The entire process is cumbersome and impossible to navigate. Good Riddance Nutrisystem. My husband has lost 32 pounds since quitting the ridiculous program.

Oct 12, 2020
Rating
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Huge fraud NEW
by: Stephen V Huth (SR)

What a fraud! Terrible food and very cumbersome planning. They basically only give you half of each days food. You are responsible for buying the other half at your local grocery. The scam? The "plan" essentially says you should eat six times a day. While they sell you part of it the rest is on you. Fresh fruits and vegetables are central to their plan.

When this junk arrived I set it out on their enclosed calendar. Six a day. What a surprise when half the meals were not included. Plus, at least for me, was figuring out how I would do anything but plan my meals each day. I live alone and don't work anymore and I still couldn't see where I would do anything else.

The final insult came when I called almost immediately to cancel the program. Number 1 they do not allow returns of the frozen part. Sorry, that's on you. Did get e return code. Packed up what I could and arranged to have it picked up and shipped back. It disappeared from the doorstep and I waited. No refund. Response from Nutrisystem? Never got it. Sorry. Bye.

The FTC should sit these people down.

Aug 26, 2020
Rating
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Nutrisystem fraud NEW
by: cj

Bought a $300 month supply of food and shakes but got no shakes and a 3' by 3' box of 100 cupcake size containers of dried food stuff. No None Nada real food as shown on TV. Only real food was a chocolate chip cookie that was one 50 cent size and hard as a rock. What a fool! Common sense tells me they would not and could not send pizza, pies, steak, spaghette --- real food for a month in box. How do they get away with false advertising????

Aug 26, 2020
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Nutrisystem fraud NEW
by: cj

Bought a $300 month supply of food and shakes but got no shakes and a 3' by 3' box of 100 cupcake size containers of dried food stuff. No None Nada real food as shown on TV. Only real food was a chocolate chip cookie that was one 50 cent size and hard as a rock. What a fool! Common sense tells me they would not and could not send pizza, pies, steak, spaghette --- real food for a month in box. How do they get away with false advertising????

Mar 31, 2020
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Nutrisystem is horrible
by: Jim Galvin

I cancelled my Nutrisystem program after 15 days. The food was horrible. I did not have to lose more than 10 pounds. My credit card was charged $125 without my knowledge. I called customer service and they were rude. I am disputing the charge with my CC. The BOGO deal is misleading and truly not a good program. In the future I will go to Jenny Craig. You can cancel anytime and the food is much better. Never again and I have told many people to stay away from this scam

Mar 13, 2020
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Nutri system is the worst NEW
by: Michael

Four hundred dollars a month for beans! Terrible food ! The actual service is awful beyond description - set up automatic payments through PayPal - endless problems every single month times 4 months ! I lost weight , but it was not worth it.. I was unable to access the NuMi program despite numerous chats and phone calls . The end point of this program occurs when you realize you have been eating nothing but crappy bean dishes morning noon and night . A total SCAM. Someone needs to take a close look at this company.

Feb 07, 2020
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Inedible. NEW
by: Anonymous

I hate wasting money but I threw it all in the trash after attempting to eat 2 different meals. It was just terrible food.

Jan 04, 2020
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This is a total SCAM NEW
by: Anonymous

So wish I had seen this before I ordered! Biggest scam ever!!! And people just let the $125 cancellation fee go! This needs to be dealt with!

Sep 26, 2019
Rating
starstar
$ was not 50% off, or the 40% off ad. Not what the advertised! NEW
by: Anonymous

I saw a lot of potential to help with portion control so when i saw buy one month get one free on all meal plans I ordered. When I received the order I keep thinking the bill was to high, so I called! "They told me i had ordered the 35% monthly auto plan, I went back to check it out and couldn't find anything that offered the buy one get one monthly plan even though I get several adds everyday and I go and check. A few minutes ago I got an add for 40% off and I checked it was the same no 40% off just auto order for 35% off. This is a scam of sorts if anyone is an attorney please consider looking into this. I didn't know to tap on auto delivery to get info but they know this!

Aug 31, 2019
Rating
starstar
Not happy with nutrisystem
by: Anonymous

I am currently on the Nutrisystem uniquely yours plus plan and let me tell you I gained weight at first..I’m on my third week now and dropped the weight I gained, which was approximately two pounds and lost one additional pound.. this company is very deceptive from what I am reading. I also did not know anything about the cancellation fee until I read these posts. I’m going to accept my second delivery and cancel after that. Does anyone know if there is a cancellation fee after receiving two months worth of food? I can lose more weight on my own. I am 5’5" and weigh 150 and I am fifty years old. I believe this program might work for Someone well overweight but not if you just want to lose 20 pounds. Good luck to everyone.

Jersey Girl

Aug 20, 2019
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Nutrisystem TOTAL SCAM NEW
by: Anonymous

Wish I would have found this site sooner to avoid Nutrisystem. They charged me $125 to cancel and the guy on the phone was a rude jerk. Do yourself a favor...DON'T JOIN NUTRISYSTEM!

Jul 18, 2019
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Horrible scam NEW
by: Anonymous

They got me for $1000. One month trial they say then another two boxes shows up the next month and $500 out of my bank account. Call and they said they took me off auto refill. But surprise surprise, the next month two more boxes and another $500 gone. Then I was told had to pay $125 to cancel. Could not get my money back cause my bank said if you freely give them your creditcard info it's technical not fraud!!!! This is as low down as a scam can Get! Furious!!!! Had to shut my account down and open up a new one all due to them!

Jul 18, 2019
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Horrible scam NEW
by: Anonymous

They got me for $1000. One month trial they say then another two boxes shows up the next month and $500 out of my bank account. Call and they said they took me off auto refill. But surprise surprise, the next month two more boxes and another $500 gone. Then I was told had to pay $125 to cancel. Could not get my money back cause my bank said if you freely give them your creditcard info it's technical not fraud!!!! This is as low down as a scam can Get! Furious!!!! Had to shut my account down and open up a new one all due to them!

Jul 09, 2019
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Disliker of Nutrisystem NEW
by: Elizabeth

Love that there is a place to rip on Nutrisystem.

They have a spokesperson that can not mess up, she has MONEY, workout trainers, chef's, etc.
In order to lose weight on their program, you have to be able to afford the frozen stuff which is around 400 a month!! Who can afford that if you are not wealthy.

The food that I could afford was $199 for the month was mushy & disgusting. Now every time I see that stupid commercial I have to change it or mute it!

Thanks for letting me vent,
Elizabeth

Apr 20, 2019
Rating
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They are crazy NEW
by: Anonymous

They charged me $125 to cancel. Initially offered me a $50 coupon which magically disappears when placing your order took 2 hrs on hold and 4 phone calls to resolve that. I hope the honour of business. Run like a pyramid scheme.

Jan 29, 2019
Rating
star
Terriable food and a terriable company to work for NEW
by: Anonymous

I started nutrisystem in the December training class I got 100s on my 3 tests. I got out to the floor and was out there 12 days when they let myself and 30 other people go just because there diet season for 2019 wasn't going as well.as they hoped. 12 days they gave us. I was doing pretty well but my conversion rate just happened to be lower than people that were there longer. Well maybe that's because we've only been on the floor 12 days and we are still learning. how bout giving us a fair shake I guarantee if you'll gave me a chance I would have done great. also they have this ridiculous 90 day policy you get 1 day and 3/4 of a day period no exceptiona. During training a person was out.because they were rushed to the hospital.after.a.car.accident. they.called from the.er and when they came in the.nexy day theu got charged a whole day now good forbid if that employee gets sick.or.there kid.gets injured at school or anything unexpected comes up therefired no exceptions . I was encouraged to.lie to customers to get sales also encouraged to not ask medical questions to customers like say a customer says there diabetic u can tell them they can get a diabetic program bit I was told not to.ask.them of.they are type 1 cause.u.will.have to send them to dietary and u may lose the sale. People steal sales all the time. A few of the frozen items taste ok but the rest of the.foodsucks. They have like 50 promos going at once and some customers get better deals than other customers. The place is awful the office manager is a nasty woman who cares nothing about the employees who work under her. Awful awful company stay far away from there products.

Jan 23, 2019
Rating
star
Never use Nutrisystem NEW
by: Anonymous

Never use Nutrisystem, they will send you junk food every one want to avoid eating. They send you chocolate bars, popcorn with butter, and every unhealthy food items. When I called them to cancel they told me that I could not cancel, if I do there will be $125 early termination fee.
You can portion your food and lose weight your self with out any special plan.
Please don't be deceived by their TV add and deceptive testimonials.



Oct 25, 2018
Rating
star
Con job NEW
by: Chris

I signed up for a month worth of food thinking I was going to get breakfast, lunch, and dinners. Around day 17 I realized I was not going to have enough food to make it through the month. I called them on Day 20 to tell them it seemed I was short on food. They told me they only give me 24 days worth of food. I said well it's been 20 and I have about 3 meals left and I only had lost 3lb when they claimed I would lose 18lb. They said your next shipment goes out in 4 days. I told them I did not order the next shipment. I told them to cancel it and they charged me $125!! I am currently disputing it with Chase. This is a fraud. Forget this non sense company. Never use them.

Sep 18, 2018
Rating
star
I have to pay $$$s to cancel!!! NEW
by: Anonymous

Careful, if you receive an email from NutriSystem that offers a coupon/discount, what you really end up doing is signing up for auto-delivery.
Then they charge you $125 to cancel after you decide the food is too nasty to eat!

Plus you have to talk to an annoying person that cross-examines you about why you want to stop and isn't there some change that you could make to stay with the program, blah blah blah.

I'm furious, and $125 poorer!

Aug 27, 2018
Rating
star
rip off artists NEW
by: Anonymous

I was charged $125 for cancelling my monthly auto-shipment of Nutrisystem food. I didn't know I had subscribed to auto shipment. How did I miss that little condition? Perhaps it was tucked away in tiny font somewhere in their abundant print.

The food is nasty. When microwaved, the chicken is rubbery and anything that requires added water bubbles over causing a huge mess and loss of 1/2 your meal.

So not worth it.

May 14, 2018
Rating
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I like the food NEW
by: Anonymous

I have had a very difficult time losing weight and keeping it off. I’m only my 3rd week in, with Nutrisystem but I LOVE it. I’m not being paid to leave this review or had any contact with the company. My challenge has always been I don’t have time to cook, so I grab a sushi roll thinking it’s healthy. Not. I have tended to do some sort of low carb diet like Atkins with early results but I couldn’t keep it up and a lot of it was water weight, since carbs hold water. Nutrisystem is so incredibly easy. The details like every package being marked for what meal it’s for translates into me eating better. The best part for me is the sweet snacks as I have binged on sweets in the past. I love anything lemon and the lemon cake is the best I tasted anywhere. The butterscotch cake is delicious too. The red velvet Whoopi pie is amazing. So now I get to eat my sweets at night and still lose weight. I’ve lost 6 pounds so far and was actually stunned by that when I got on the scale today. I like most of the meals and feel they are very yummy, sometimes surprisingly so. I just wish I had found it years ago

Feb 01, 2018
Rating
star
Rip off NEW
by: John Wright

What a scam. Portion sizes ridiculously small. Now listen, if You consume minuscule portions, you will lose weight. Period. IF YOU EAT NOTHING YOU WILL LOSE EVEN MORE!!!!!!! That’s how ridiculous this diet is. The only way to survive is to provide your own food to supplement their ridiculous portions. At that point, just learn to manage your own portions and save a ton of money. And on top of 8t they hit me with that goddam $125 cancellation charge. Fine. Worth it to not pay exhorbitant prices for "snack size" portions. I sure as hell can boil eggs and steam broccoli along with a slice of turkey!

Jan 09, 2018
Rating
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DO NOT ORDER NUTRISYSTEM for Men NEW
by: Anonymous

Nutrisystem for men is an absolute scam. They trick you into automatic delivery, and when you want to cancel you will be charged $125.00 The customer service takes forever when you want to quit.

Jan 08, 2018
Rating
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Warning - cancellation fee NEW
by: Anonymous

The food was very expensive, but I thought I'd give it a try. Food tasted very artificial. There is so much fiber in everything it gave me severe gas. They sold me on a program that included auto delivery. After 2 weeks I called to cancel the program and found out there was ANOTHER 125.00 to cancel - the jerks! They certainly didn't mention that during the sales pitch.

Dec 03, 2017
Rating
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Stay away from Nutrisystem NEW
by: Anonymous

Absolute horrible experience. Delivery sometimes shows other up other times does not. Some food OK other is literally disgusting. Expensive - can't easily cancel online! Customer service reps lie about trying to get out of auto delivery. STAY AWAY!

Oct 25, 2017
Rating
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sent back NEW
by: Anonymous

I cancelled my order after the first week. I was so tired of eating chocolate and I never thought I would say that. All the bars I got in the packet had chocolate on them. Breakfast and lunch bars with chocolate. Crush bar was chocolate. The portions were very high and looks like high in carbs with low protein even though it said High Protein. Yes I was willing to pay the $125 to cancel as opposed to a whole other shipment. Try the LA weight loss diet with the juice.That worked great for me. You can get luna bars which is like the LA lights and R. W. Knudsen is the drink which is only around $4 a bottle as opposed to 25. I was sticking to the plan but lost nothing in a week with Nutrisystem. It did not work for my body type. Carbs make me tired and that is what it did. Don't waste your money. Just cut down on your portions.

Sep 09, 2017
Rating
star
Do not trust Nutrisystem NEW
by: Anonymous

I signed up for Nutrisystem. Somewhere in the fine print they put in an auto-renewal in.
I tried to cancel it but they said I had a choice either keep 2nd order or face a $125 dollar cancellation fee. There is no way it costs them 125 dollars to cancel my order. Even if they shipped it and I shipped it back it still would not cost 125 dollars. It's just one of Nutrisystem's "I got you's".
So I accepted the second order and attempted to stop the 3rd order. But they would not let me. They said I could not cancel the order until the 2nd order shipped.
I am currently waiting to be able to cancel but I believe they are going to charge me again. I don't know how to get my credit card info away from these people.
They won't allow me to cancel.How could you trust a product to help you lose weight when you can't trust them with your credit card information?

Jun 05, 2017
Rating
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Rip off NEW
by: Anonymous

I tried the one month trial for $400 + and didn't check the automatic renewal box. After only 2 weeks I received a surprise. They took money out of my checking account again for another order. I contacted them per my attorneys advice. I told them to put the money back at once or I would sue them. They claimed they would charge me $125 for canceling my program. How can a trial be a program. I don't care if it is only $125 or not, I will sue them. If they want to send their attorneys to Indiana for a lawsuit, more power to them. Plus, you can buy the same crap they send you at the grocery for 1/4 the price.

Aug 12, 2011
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I Agree!
by: Barry

http://www.facebook.com/pages/Nutrisystem-Sucks/235007153205450

Aug 04, 2010
Rating
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Big time rip off
by: seeyes22

I ordered the $200 plus food from Nutrisystem. I received a box of packaged powered nutrients. NO food, dried or otherwise. I ended up throwing it all away. Of Course, no refund. Refused to answer phone calls or email.

Then I paid for the Quick weight loss program. Easy, regular food, and it works. You can use their nutrients if you want but is not necessary. You will lose 1 pound a day. It works. Lost 73lbs.

Before you throw your money away on Nutrisystem check out Quick loss program.

Marie Osmond had personal trainers, cooks and dancing with the stars to whip her in shape. It is very misleading that she lost the weight alone on nutrisystem. Just another scam.

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